06/17/2021 - GNSA Promotes Katharina Fink to President, and Deidra Ochoa to Client Services Relationship Manager.
Great Northern Staff Administrators (GNSA), a leading provider of payroll services and human capital management solutions for small and mid-market companies throughout the Northwest, has announced the promotion of two of its key employees.
Katharina Fink has taken on the role of President and promoted Deidra Ochoa to Client Services Relationship Manager.
Having started at GNSA in 2010 as a part-time Benefits Administrator, Fink has spent the years since holding numerous client-facing positions. In 2014, for example, she was promoted to Director of Client Services and was tasked with managing client-facing operations as a member of the GNSA management team.
As a result of Fink's experience, she has gained a deep understanding of all aspects of GNSA's operations. "Over the past eleven years, Katharina has demonstrated a rare ability to solve problems and motivate staff. While in her past roles she's had a significant impact on the company’s operations, we believe that with her new responsibilities she will guide GNSA to even greater heights," says Scott Herson-Hord, chief executive officer at GNSA.
Deidra started at GNSA in late 2014 as a payroll processor. As she expanded her knowledge of the PeoplePro platform, Deidra was promoted to a Client Services Representative in 2016 and demonstrated a capacity for leadership from there.
Today, as the Client Services Relationship Manager, Deidra is responsible for managing the GNSA Service Teams. Deidra is a history fanatic who enjoys traveling and spending time with her husband and dog.
Please join us in congratulating Katharina and Deidra on their new positions.
Residing in the heart of the Pacific Northwest for over 20 years, GNSA has established a customer portfolio that extends beyond our Portland, OR headquarters to include every state in the continental U.S. With over 175 years of combined experience, we have found that what really sets GNSA apart from our competitors is our people! Our motto consists of the never-ending belief that the customer experience is what is most important. For us to ensure this to our clients, we must have a staff that consists of Caring, Responsive, Exceptionally Bright individuals and, most importantly, Happy Employees! Meet the Team.
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