Client Testimonials

Taylormade Products Inc

Our manufacturing company of 100 employees has been a client of GNSA for just over a year. We were cautious in changing from a large, well-known payroll/HR services company to a smaller, local company but the change has been very positive for us. GNSA’s staff is always available to help with any questions or concerns and we work with specific members of their team that know us and our business.

GNSA’s web-based products are much easier to use than our old system and the time spent on processing timecards and payroll has dropped significantly. We have better reporting capabilities that can be customized and run at any time from any internet-accessible location.

The best part is that GNSA is able to provide their products and services at a cost substantially less than we were paying with our old company. More recently we transferred our 401k administration to GNSA and have enjoyed similar efficiencies, service and cost savings.

It is obvious that I strongly recommend GNSA. I would be happy to answer any questions you may have regarding their products and people.

Shane Dwyer- Controller

Broadway Medical Clinic

"GNSA’s staff never tires of questions, even when they are repeated questions. The staff is always accessible in a timely manner. Processing payroll prior to going with GNSA was a 2-3 day event each pay period. With GNSA's Timeforce and UltiPro systems, processing payroll can be accomplished well within one business day.

GNSA's Timeforce and UltiPro systems allow us to put day to day time management responsibility back on the employees where it belongs. This has a two-fold benefit: employees pay more attention to their hours and my HR manager is freed up for other responsibilities. The scheduling module in Timeforce has enabled us to develop core schedules for our staff so that we can monitor labor expenses by exception."

Jeff Baird – Administrator

Smart Wireless

"As I am certain you are already aware, you have a fabulous team over there at GNSA. No matter what issue I have, even if it is an error I have made on an employee’s record, your team SAVES THE DAY.

There have been countless times where these special people have gone out of their way to either point me in the right direction, or come up with bigger better tools for me to use. As a result of their very hard work, our payroll has been made so much easier and become much more efficient. I have enjoyed their humor and have appreciated their tolerance of me in some very stressful times.

You have built a great team and on behalf of Smart Wireless, we thank you."

Assistant Controller

I can now do payroll in 30 minutes or less!

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Doctors John and Joan Takacs

"I chose GNSA because I wanted an electronic payroll system that had an internal time clock. Setup was easy. My staff loves it and I can now do payroll in 30 minutes or less! GNSA has made life easier for not only me, but my staff too."

Becky Hatch - Administrator

Eid Passport, Inc

"I wanted to take a few minutes and send you a note regarding the tremendous support I receive from your team at GNSA. Jami Davids is a great partner and a godsend to me when I have questions or concerns about issues. Always quick to respond and help out any way she can. I don’t know what I would do without her support! The payroll team is also great to work with, always responding in a timely manner to sometimes urgent requests. Dena Miller is always there to help with Ultipro/Timeforce issues whenever the need arises. I know there are others I deal with on occasion and they also have been helpful and responsive to our needs. Just wanted to pass on my thoughts about the team I work with and what a great job they are doing for us."

Cathy Sturtevant – VP of Human Resources

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Eugene Gastroenterology Consultants

"GNSA has always met our needs. Their staff excels in relationships with our office. They are dependable. You make a call and if the person answering does not have the answer they are quick to reply and search for someone that knows. They are prompt in their processing of payroll, and returning with answers to our questions. We appreciate the job they do and certainly are glad we found out about them. It has provided us with freedom in not having to be here for payday! At first there were a few grumbles from the staff but after having it one month it helped resolve a lot of small issues we had prior to having GNSA. We love it! We are glad we changed to GNSA. Their biggest asset is their staff and the quickness in which they work to solve problems."

Nila Bates – Administrator

Gale Severson – Controller

eMark Solutions

"GNSA was a simple choice, their payroll systems are as easy as or easier to use than the competition at a fraction of the cost. Whenever we have needed help they have only been a phone call away, emark Solutions is very happy that we made the switch."

Bryan Petersen – Chief Operating

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Keith Green Construction

"GNSA is an incredible time saver for us. The Human Resource and Risk Management departments are invaluable to me. GNSA’s services save me somewhere between double and triple what it would cost to staff with in-house employees."

Keith Green - Owner

Mario's

“As a small specialty retailer with a complex pay structure finding a cost effective yet useful solution was a challenge. By utilizing GNSA, we’ve been able to eliminate days of manual work from our schedules due to workflow improvements and easy access to all Payroll and HR information. GNSA’s ability to mesh our POS with payroll and consult with us on developing a solution for our intricate commission systems, has given us an accurate payroll and the ability to better utilize our labor and sales statistics. While our payroll processes have been dramatically shortened, it’s important to note that Mario’s can easily insert metrics and do analytics unheard of for a company with 130 employees! I have especially appreciated GNSA’s professionalism and service oriented attitude that has continued far beyond the implementation stages.”

- HR Director

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Central Oregon Pediatric Associates

"I really did not want to change to an automated system because I knew we had made our payroll system a very complicated process. After seeing the system and realizing how wonderful it would be and that I could accommodate our payroll system, it was a no brainer. Several of my employees dread change and changing to Timeforce was no exception. However, it was only the 2nd day when they all agreed they loved the new system. One of my doctors has a wife who works here and she is pretty computer illiterate. Even she told him how much she loved the system after only using it one day. The employees love being able to see their time and have it added up for them as they go. It was wonderful to go to the conference and do the payroll from Spokane. Previously, I would have had to have everyone estimate their Friday through Saturday hours and do payroll before I left. Then I would have had to reconcile the actual hours on the next payroll. What a hassle. Your implementation staff was wonderful to work with. I have never interacted with a company that had such competent employees. It is a good thing you are not located in Bend; I would definitely try to steal them away from you. The staff I work with on a continuing basis is also top notch. Do you have any bad employees?"

- Administrator

The Children's Clinic

"Customer Service is important to us. Your team has been friendly and easy to work with. Having a single point of contact and being local were also important factors in choosing GNSA. One of the other reasons we chose GNSA was the product (software) and the cost."

Dave Fleck - Controller

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Your team has been friendly and easy to work with.

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Passport Online, Inc.

“…we appreciate your staff and all the service, support and follow up they do for Passport Online throughout the year. We are currently using your services for Payroll, flex spending and 401k, as well as preparing and filing our quarterly payroll taxes. Your attention to detail, patience and friendly demeanor is greatly appreciated.”

Roxanne Widmer – Office Manager

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Rehabilitation Medicine Associates, P.C.

“GNSA does what we ask them to do and they do it in a timely manner. We feel like we have a partnership.”

Jennie McCartney – Administrator
Deanna Kelly - Payroll Administrator

Praxis Medical Group, Inc. dba High Lakes Healthcare

“No Problem is a Great Problem to Have – Your payroll department is doing a good job for us.”

Jeff Stewart – President

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Oregon Neurosurgery Specialists

“Whenever I call in with questions I get answers in a timely manner.”

Thomas Rogers – Practice Manager

Hillsboro Orthopedic Group, Inc.

“GNSA does a fantastic job. They are very easy to get a hold of when I have a question and take care of any problems immediately. The times I have used the HR department have been extremely helpful. When I used Paychex it was very time consuming. The system with GNSA is easy and has made my life easier. Timeforce is great and my employees love being able to see their time throughout the pay period.”

Karen Rothstrom – Administrator

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The system with GNSA is easy and has made my life easier.

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Allergy, Asthma and Dermatology Associates

“Our employees and supervisors really like the TimeForce system for managing their time and attendance. It is quick and easy to use. The Ultipro and TimeForce products are far better than what we had with ADP.”

Sandy Richie – Payroll Manager

James W. Baker, LLC.

“We are pleased that we made the change to GNSA. The payroll department does a great job of dealing with any issues that come up. I have not heard any complaints about the TimeForce system...”

Robert Shrum – Administrator

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The payroll department

does a great job of dealing with any issues that come up.